First, this place is new. I understand there are some kinks to work out. However, there are some real issues with this hotel--especially for the price.
Let's start with the jack-hammering. I am a writer who escaped to Toronto for a luxurious two-day get away. I wanted a nice, relaxing place to write. As I type, I currently have a jack-hammer gnawing steadily above my head. It sounds as if it were in the room with me.
Then there is the TV-slash-mirror. There's a wonderful cool looking TV stand reaching over 6' high. Except that 3/4 of the space is not used. In fact, the TV isn't that big at all. Then there's the coffee maker. This should be easy: its a Keuring-inspired espresso maker. 2 hours later and I've destroyed 6 mini-kcups trying to get anything resembling caffeine to come out. Nothing. I've called the front desk. They swear I am just not waiting long enough for the machine to 'heat'. At this rate it will be hot just in time for summer.
The shower is large and nice, but there's no where to put one's shampoo/conditioner. A simple shelf would help here. Same goes for hooks for towels.
The mirror in the bathroom: worse that bathing suit lighting at a department store. I finally broke down and did my makeup in the armoire mirror.
Style-wise this place is stunning. The room has a Herb Ritts-esque feel to it; the hallways are more pop-art with Andy Warhol lining the walls. The lobby is saturated in gorgeous black lacquer and velvet (though drenched in what smells like bad cologne).
Again, I know this place is new, but even a simple free breakfast (or COFFEE) to put up with some of the growing-pains would have been nice. And just acknowledging this might have garnered a better feeling about this hotel. Yet, it feels impersonal and a waste. At $300 this place is a rip-off.
BEST: the rooftop view. I didn't get to see much of this as it turns into an exclusive black-on-black-with-Kylie-Jenner-Instagram-eyebrows at night, but we went up on our last morning and it was unbelievable. In fact, amazing 360 view of the city, there's a pool (no one used it, but it looked fun) and dining. I will absolutely be back to eat here. The rest of the hotel, I'll skip the next trip.
Special shout-out to the door guys who were the best part of the entire Toronto experience.