The staff is friendly and the massage was decent, but this place is worse than a car dealership. Before and after your massage your are bombarded with sales pitches. Memberships, lotions, upgrades, etc.
Also, lets say you buy their stupid membership and don't use your monthly massage. So, suppose you want to give that massage to somebody else. That will cost you a transfer fee.
Whoever came up with the Massage Envy idea is brilliant and probably a billionaire right now. However, it won't be long until a better place comes along that offers quality massages at a cheaper price without the high-pressure sales environment.