Tried to order my wife a MK watch online with no luck. I needed it ASAP for her birthday and the darn thing was on back-order. So I started calling around and checking out various retailer websites with no luck. Fortunately, the MK store in SouthPark came through. They didn't have this particular watch in stock BUT promised me they would call around their other stores to see if they could find it. An hour later they called me, said they found the watch I wanted at a Florida store, and, if I wanted, they could overnight ship it to me. They did - the watch arrived the next day like they said it would.
Yes it was relatively expensive, but with service like that, I'll pay top dollar.