We first started taking our dog to the Pet Concierge for boarding about 2.5 years ago, around the summer of 2015. I live outside the Pittsburgh area, and a couple of years ago, I was here visiting family when one of my two dogs was very sick. We needed to board the other dog while tending to her care. I was apprehensive about choosing a place, because the other dog is a rescue with a lot of anxiety and fear. We spoke to Bob on the phone before bringing our dog in, and Bob was very receptive to meeting our dog and invited him to stay there.
Everything worked out great. Bob was so cool about meeting our fearful dog. He was professional on the phone and our dog Lucky came back to us happy. All of the staff I've encountered at Pet Concierge has been professional, dog-loving, and really seem to know what they're doing.
I love how they give daily report cards and even include a photo in some cases. My dog doesn't like swimming, but they even have a swimming pool there for those who do. They are also really good about keeping up with updated records for each of the dogs they board, so you know your dog won't come back with kennel cough or anything else unseemly.
All in all, it's the one place I can rely on in the Pittsburgh area for good quality service at a reasonable price and in a great location. Basically, it's like boarding your dog at a friend's house. I always feel like I can rest easy that he is in good hands.