I chose this Macaroni Grill for a mid-week family celebration. My family had plenty of suggestions; however, I came up with this place and everyone agreed.
It was quite a disappointment. The atmosphere was quite comfortable, there were about 4 customer tables and the rest was empty. The food was great, but I had to wait about 30 minutes before my first order arrived, just to find out that it was the wrong order. It then took another 30 minutes for my food to arrive. By then everyone was done. Then the waitress suggests dessert (while my relatives were holding their coats waiting for me to finish my last bite); not the best experience...
I was drinking coffee (during the 60 minute lapse) while waiting for my food. I asked the waitress for creamer and Splenda. It took the waitress 25 minutes to bring the creamer, by then the coffee was cold.
I do not recommend this particular location. Customer service is a very important factor when it comes to a restaurant.