Awesome job Chandler pita jungle. about a week or so ago I called in an order and arrived about 15 minutes later and they couldn't find my food. The girl said she had but then it was gone... Had to wait. Tonight I called in my order and arrived 15 minutes later and there was a couple placing an order. I then paid for my order, then a young lady placed an order. As I waited an additional 15 minutes, the couple AND the young lady were given their orders. Finally I was given my order and when I asked why I received mine after both of them I was told, "our saute guy is really backed up." So I was angry at this excuse as it sounded ridiculous so I just took my order and left, figuring I would just not return to pita jungle, as this was the second time in a row your restaurant disappointed me. Then I arrived at home and when I opened my order, My sandwich was made incorrectly from how I ordered it. I called and of course the only solution to this is for ME to go back to the restaurant and have it replaced, however this was not an option since I had already spent more time than I wanted to get a quick dinner for my wife and I as we wanted to watch the Coyotes game while we ate. Based on these experiences, I will not return to Pita Jungle.
I thought I would update this review.
I sent an email to the company and within 20 minutes, both the store director AND the operations director responded.
It is customer service like this to show their concern that WILL bring me back to Pita Jungle in the future, especially since we really love the food.