I've been a patient of Dr. Smith since 1989. He continues to impress me on keeping up with new technology, advances, and open-mindedness.
He's had the same office staff for more years than they want me to count. They're still as friendly as ever, and work extremely well with each other. I'd say the best of friends, but they're closer than that. More like sisters. What this means to patients is the absolute best customer service. So genuinely friendly, my wife and children consider them family. My wife and I, as well as two of our three children wear glasses.
They're also very knowledgeable about insurances, types of lenses, adjustment of frames, and, while still very friendly, are always professional.
As I've gotten older, my eyes started changing, with needing reading glasses. Totally 100% normal, I know now, but I was concerned, perhaps even a little perturbed, because I wasn't seeing as well as I used to. So, I cheated on Dr. Smith. I went to other eye doctorS. Even an ophthalmologist! What they all told me was that my eyes were changing of age. They gave me similar prescriptions to Dr. Smith. Most importantly, they all used the same or very similar equipment to Dr. Smith.
This is how I can say without question or bias, that Dr. Smith knows his stuff, is top notch, and armed with this friendly staff, will keep my family coming back year after year for checkups, glasses, and contact lenses.