I don't shop at any other grocery chain other than Harris Teeter. Why? I prefer to shop in a clean environment when I'm buying food products. And some friendly service is always a plus, too. Harris Teeter offers all that.
This particular Harris Teeter is small compared to other stores at which I shop, but it has the basics (just not as many varieties of items as bigger stores). It has that "small local grocery store" feel, and it's convenient in that you can go in and out of there in a hurry for something and not have to mess with the traffic and crowds at the Harris Teeter at SouthPark.