I love the location since its so close to home and work. I WISH they had a drive thru! With that being said, the service has recently gone down. I go about everyday and no matter what time I go there is always a wait. It seems like only one person is making the drinks. I'm assuming they are just short of staff. The staff that is working there seems very stressed out and not happy. Just doesn't feel very relaxing. Hopefully things get back to normal soon as I do love my coffee!