I can never figure out why this place is so crowded. The location can't make up for the mediocre food and ineffective busybody service. If you liked TGI Fridays 15 years ago this place is the updated brew house equivalent, with a dose of cheesecake factory for good measure. After 3 visits the photos in the menu are the most impressive thing about the food. The environment at BJ's is stressful due to the busy crowds and chaotic haphazard service. They have good beer, but the house offerings are all pretty uninspired and safe. The best beer offerings are available nearby in much better restaurants, especially if you appreciate sole-proprietorships and less "corporate" atmospheres. Again 10-15 years ago this place would have been something. Today it's only notable quality is the crowds.