Rude employees, high prices, soggy fries, slow service.
I was double-charged for an order once and it took 7 days (and several trips back) to finally get my money back. They acted like it was my fault it happened. I also placed an order online, and when I went to pick it up the order slip was still sitting on the printer, and I had to wait 25 additional minutes for them to make the order. No apologies, no compensation for the inconvenience. Just bad service. I won't be returning.