This place is great, more specifically, the couture department is great. They flew in a Kenneth Pool dress for me, that I couldn't find anywhere else and waived the fee. I ended up buying that dress and found out that alterations are included in the price. Plus, they have me a set of pearl earrings and necklace to boot.
They also didn't mind that my maid of honor and I played dress up ( after purchasing my dress) with about 5 of the dresses of the rack.