My first experience with Deke's today, & they will be my go-to for heating & A/C! My downstairs A/C wasn't working, I contacted them yesterday, & they offered to come out the SAME DAY. I told them today would be fine, so the office called to inform me when they were en route, Steve arrived within 15 minutes & had things up & running within 30. Very nice & professional, gave us an honest assessment of our A/C units, & even spent some time explaining some A/C 101 to us...much appreciated!