If I had a way to add one more star, I totally would!
First of all, let me say that I do NOT like rice dishes that much, especially central/south american rice dishes. The arroz con pollo here is one of the best foods I have ever eaten! I'm not kidding. I don't know what they put in there (well, besides rice and chicken) but I just cannot stop eating that rice!
The staff is always friendly. Not sure when everybody else has waited so long. They're usually busy when I go and I tend to get served rather quickly.
Another plus is the simplicity of their menu. It's a small menu which means that they can specialize in what they're good at resulting in much better quality food. But don't take that to mean you'll have an easy time choosing your meal. Literally everything on the menu sounds delicious! My general go-to, though, is El Capitan which has seasoned ground beef and... well, I'm not sure what's in there. Magic, I'm guessing.
They are well-stocked on bottled sodas from Latin America and have decent size fountain drinks. I don't drink alcohol so I can't comment, but they do have some really good specials on drinks!
Oh, dessert! OMG how could I nearly forget dessert?! Empanadas with figs, cheese and caramel! Empanadas with peanut butter and Nutella! Empanadas with Bananas and Nutella! Seasonal flavors as well. Seriously, if you don't get dessert at this place you'll make the angels in heaven cry. And you don't want to be responsible for making angels cry.