I got a groupon for my birthday to use here. From my very first phone call to make an appointment, they were rude and speaks very poor english. She got very indignit very quickly. I was finally able to get in and use the groupon but only because I didn't tell her I had the groupon for a mani-pedi. When they were done, I handed her the groupon and she very snarkily stated that next time she would not honor the groupon. I very politely told her there will never be a next time. First, I'm not driving all the way to Mesa to be treated like a second class citizen by people who can't even speak English. Lost what could have been a very valuable customer.