I came in for a pick up order of pan seared scallops and Cajun fried alligator. The food was delicious and I'll probably go back. Unfortunately, the service sucked. The restaurant wasn't that busy (Wednesday evening, just after 9pm), but I still waited ten minutes for the bartender to grab my order that was probably dying in the kitchen for at least 5 of those 10 minutes. I had called ahead to place my order about 30 minutes before I arrived, and was expecting my order to be ready for pickup upon arrival since I was told it would be ready "when I got there" (her words) - being an estimate of 10 - 15 minutes at the time of the call.
All of the waitresses were focused on serving the customers at their tables and didn't even seem to care when I mentioned that I parked my car on the street and was trying to avoid getting a parking ticket. In what seemed like a disrespectful period of time-lapse, another server brought up my food and the bartender took payment for my order. I ended up getting a parking ticket (within the 10 minutes of me being there); therefore, I'm glad that I didn't tip the bartender because she didn't care about my business and made it obvious that I was distracting her from her "real customers". The joke's on her because I WOULD have. At the end of the day, the negative rapport has been established and I most likely won't tip her the next time either... But she'll still have to serve me;)
I would have given a 2star review but I gave 3 stars because the food was actually worth the wait.