The UGLY:
I got my name on the list (for two) at 6:39. Had to call every hour to make sure I was still on the list. Didn't get seated until 9:30. Didn't get pizza until 10:15. On a TUESDAY night without any other major downtown events going on. We said no to the appetizers and only later realized that the bread plates (1/4 baguette sliced) did NOT come with the meal and had to be ordered separately (for at least $5).
THE REWARD:
It was heavenly pizza, but maybe only because I was so starving that I was about to kill someone! I lived in Italy for nearly two years and have never had pizza even close to this authentic in the US. I ordered the arugula/goat cheese pizza ("somethingbianco").
Food is the top.
The wait is almost unendurable.
The service is suboptimal.
If you really love food, it might be worth all the other difficulties. I don't think any food is worth all of the hoops that you have jump through just to get this pizza though. Because of this, I am giving it only three stars.