We had Deric come out & help us today & he was terrific, super friendly & a pleasure to be around!
So I must admit, we (boyfriend & I) are idiots & thought our lock was broken on our door & called to have him fix it (was a Sunday afternoon, felt really bad wasting his time), but he came super fast, I mean maybe 15-20 minutes and we live on 59th ave & 101. He asked to see our keys & realized we were using the wrong ones. (Yes, I know, we are stupid). My boyfriend broke part of the lock & he broke the key he thought was for this door, when Deric figured out that one was broken, he asked if we wanted him to make another one so he could have the one he broke. He also replaced the lock that was on the door & gave us new keys for that too. Super fast & friendly. Wasn't annoyed or aggravated by our stupidly at all. I would definitely recommend these guys, and if I ever need them again, they have my business. :)