I am super satisfied with how my carpets came out. They were looking pretty rough before they started but came out looking pretty much brand new. Luiz made sure he went the extra mile to ensure that I was satisfied. There was a tiny spot of two that I didn't like when he was done so he literally got down on his hands and knees to fix it. Very reasonable and fair prices. I would definitely recommend them. They did a great job and I honestly feel better knowing they only use organic cleaning products. Plus they got me in so quickly after I originally called. Very cool. Would use again for sure.