I had been here a few times recently to get oil changes in both of my cars. So when my check engine light came on in one, i took it to them. From the earlier visit, they told me i needed new drive belts. So when i went in i said go ahead and change the drive belts and find out whats up with the check engine light. They said no problem, and sent me on my way. Cool. For those of you who dont know, theyre only open mon-fri, 8am to 6 pm. So 5:30ish rolled around and i still hadnt heard from them, so i called. They said they did an inspection and i need new drive belts.... uh... yeah.. i know. They said they also found what was wrong with the check engine light. And instead of calling me earlier to tell me and ask to get started working, they didnt call and sat around with my car all day. Whatever, so i asked how long itd take to do the work. He told me hed have it ready by 6pm friday. Cool, do it. So friday rolls around, and both my bf and i work, and couldn't get there till 5:30 ish. Since they still hadnt called me, I called at around 4, no answer. I waited a few minutes and called back, no answer. So i left a voicemail and called about 15 times inbetween then and 5:30 when i got there. No answer. I got there and the shop was closed. Really?! You close 2 hours early before the weekend, when you're not open and i cant get my car back until monday, and you cant even call me? it gets better. i went in monday, and they said they had my wrong number written down and they tried to call that number. Drew the mechanic, said he got my voicemail, got my right number, and had been in the shop all day Saturday. Why the hell couldnt you call me Saturday?! You guys had SO many opportunities to correct the situation, and didnt. You were rude and literallu argued with me instead of just saying sorry, ya messed up. I am SO dissapointed and i will NEVER go back.
I DISCOURAGE ALL OF YOU FROM GOING HERE.