While the wings are really good we have a problem with the service every time we go. We always order the same thing and last time when I asked how they determine how many drums and flats are in an order of 6 wings I was told there were three of each. When I asked how they divided the "add five" the person taking my order said "I have no idea". I asked her to find out and she seemed put out. I was told there would be 3 flats and two drums and yet when I got the order there were 4 flats and one drum. I ordered the potato twisters with no seasoning and when we got our order we got the regular french fries. They remade the potatoes but brought it to us with seasoning so the had to make them again. I guess third times a charm. We do like the wings but sometimes it is just not worth the hassle!