This is a late review but I came here on January 28th 2016 with my boyfriend (I remember the date clearly because this place caused us to miss an event during the weekend) I've been here twice and that day was my second time. We had a good experience the first time around but the second time around caused us big problems. I quickly got food poisoning a day after and at first I thought it was just me eating something bad somewhere else the day of. But NOPE a couple hours later my boyfriend told me he felt very sick and puked out A couple times. Now the only time we ate together was the day we went here and there is no way that it could be a coincidence we get food poisoning around the same time for no reason. Now I know many might assume we didn't cook our food properly but WE DID we never had a problem with hot pot cooking...if anything, we over cook things cause we leave it in there for too long. I'm guessing that something wasn't treated properly raw or was contaminated that day. We were going to reach out to the provincial health authorities but really who has time for that. Just make sure your food is clean before cooking but don't expect much from these chain ayce hotpot places. Service wise on the other hand was okay...I had a better time the first time around where the waited kept filling up our water and made sure everything was okay. But I guess since we went near to closing the second time the food might've been un-fresh or something. They were even mopping right beside us while we were still eating... This experience definitely scarred me and I don't think I can ever enjoy hot pot the same.