Twice now I have been overcharged for dry cleaning at Starcrest, once at the Round Barn location and once at the Windsor Road location. The first time occurred a few months ago. The second time occurred this week. My husband brought in a suit and a $10 coupon. The fee for the suit was $12. His charge should be $2, right? Well, they charged him once for $12 and again for $2! To be fair, they refunded our over-charge last time and assure us they will again. However, now that it has happened twice, I do not trust them.
Update: A day later, still no credit. I drove down there with receipts. Tony, the manager, said his records show I was refunded... twice.
Final Update: A week later, a $12 credit showed up on my acct. A few days after that, a second $12 credit showed up on my acct. On this same day, I removed a silk shirt from my closet... a silk shirt that I was charged for full dry cleaning service. On the hanger was a tag noting that it was to simply be pressed. Sigh.