The piercing went fine, no issues, but the shop and the people running it were not the most welcoming.
I made an appointment, and showed up 15 min early, but the owner/piercer was running behind, and took his time chatting with the previous client, who was friends with everyone in the shop. At first, I thought this was a great sign, because he seemed caring and friendly. But, after finishing her piercing, he lingered, went out for a cigarette with a friend that stopped by, and ended up being 45 min late to my appointment, in an otherwise empty shop.
The woman behind the counter didn't make me feel comfortable when I was choosing my post for the piercing, and was trying to talk me into something a little bit fancier/more expensive than I ideally wanted. While it is helpful to have someone as a guide, it made me uneasy with her standing and waiting while I looked at the display cases.
Once the owner/piercer called me back, he didn't try to chat with me. At all. Didn't attempt to make me feel comfortable. He didn't even explain the process of what he was going to do and how it was going to happen, where I've always had the experience of a piercer either talking me through step by step where in the process they are, or trying to chat with me so that I am calm/distracted.
I am happy that he was a good piercer, but the environment and people didn't make me feel welcome or comfortable, so I will not be returning for my future piercings.