I have tried to hold off on giving a review like this, but the Hillside Spot makes great food and has consistently the worst service I have ever been given. Two days ago, my friend and I sat down, and were greeted fairly quickly by our waiter, he took our drink orders, quickly came back with what we had ordered, and then left us there for 10 minutes while he tinkered around the bar area, and conversed with his colleagues. It wasn't until we left the patio and got in our cars until anyone had even recognized we were leaving (or maybe they forgot we were even out there, idk), we left enough money to pay for our drinks and peaced out.
Two months ago, I was there with a friend of mine, and her father. At the end of our meal he requested some coffee (which is something MANY people drink after dinner), and the waiter informed us that they weren't serving coffee anymore because he had already turned the coffee pot off. (Keep in mind, the restaurant was open for another hour, AND there is a full espresso bar there) My friend's father asked if he would really in truly prefer having a customer go to the gas station across the street for coffee, and the terse response he got was, "You can go anywhere you want for coffee, you are just not getting it here." The only reasoning I could have had at the time was that it was because my friend's father is South African, and they just don't like dealing with tourists, but after the other night, it's official, THIS PLACE HAS THE WORST SERVICE EVER.
These people need to understand who gives them a job, whether or not the company as a whole is treating their staff like crap, and they're all disgruntled, i'm not sure, but they were definitely not overworked either time that I went in recently and received terrible service.
Their Flaco Torta is great, but that's why I gave them two stars.