This review is based on an August 10, 2015 purchase. I'm in San Diego and I needed flowers for my Mom after she had a minor outpatient procedure. The lady on phone (Clara?) was fantastic and the flowers were beautifully done and delivered as promised. My Mom was thrilled at how nice they were and how long they thrived. It's refreshing to see that customer service is alive and well in Mesa, AZ. Thanks for a wonderful experience.