Ordered a small pizza and mozzarella sticks then was told it would be ready in 15-20 minutes. Showed up after 10 minutes and saw a pizza box on top of the oven but didn't think anything of it. Added a canoli to the order then proceeded to wait another 20 minutes before going to the register to ask what was taking so long. Turns out that pizza on top of the oven was ours, the cheese sticks were cold and they hadn't even started on the canoli. When I asked why we weren't no ti if I ed that our food was ready the register person proceeded to argue for another 5 minutes that it wasn't his fault. Really long story short, extremely disappointed in the customer service. Hopefully the food is alright...