We are longtime, regular customers at El Encanto and have enjoyed every meal there until recently. Something strange is going on at El Encanto, and we wonder whether it is under new ownership or management. The last two times we've been there, I ordered a favorite - plata de chile verde. Both times the sauce, which had previously been rich and flavorful, was basically water and the pork was barely seasoned. My husband ordered chicken fajitas, and the chicken was tough & stringy, with strange areas of cartilage-like substance. El Encanto's chicken fajitas used to be made with delicious, high quality chicken breast. No more.
There were odd little omissions, like the usual side of lettuce & tomatoes left off the plato de chile verde. The small green salad, which is normally ample, was tiny -- no more than half the previous size.
We didn't recognize even one of the wait staff, and a nervous gentleman whom we took to be the manager roamed the restaurant the entire time we were there, looking worried & dour. Is El Encanto under new management? If so, they need to have a chat with the previous managers and return to the quality & standards that have made this restaurant such a popular success.