I ordered custom cookies, individually wrapped, with my company's logo on them - and needed them in less than a week - Cookie Zoo was in constant communication and was able to get them to me earlier than expected! They looked GREAT! The customer service was outstanding! And then - when the possibility of needing more ASAP arose - they were right there to help out. We are looking forward to ordering from Cookie Zoo again! (And, it helps that all of their cookie varieties are YUMMY!!)