I was new to vaping and actually asked my wife to go in to the store (since we live closeby) and pick up some juice. The staff was very helpful and educated her on the product so she would understand what it was she actually was buying for me - I've been back and would consider myself a regular now - I buy my juice there (FlavorZ by Joe - CoolPort) and have also been getting my hardware there - Although I'm a tech nut, I'm kinda done with the internet shops - I've had some bad experiences - So I prefer to spend a few bucks more and visit a local store where the advise is instant, free and delivered with a smile. I suggest stopping in and giving them a try - Nice shop, clean and in a neighborhood where you can feel safe parking your car ;-)