I'll be fair. I had a bad experience here once. Maybe they were having a bad day, but it was enough that I won't be back. When four people behind the counter can't manage to handle two customers, that's the sort of service I expect at the Wendy's across the street. The food is good, but the wait can be really long if you're on a lunch break. I've put more hustle into it when I ran a deli counter. It also bothers me that there's no seating. I can't sit down to eat? That's not a lunch break to me.
I would give the place three stars, because the food is definitely good, but this site says three stars is 'A-OK'. Whereas the truth is, I've had better.