I'm actually impressed by this office for as busy as they are they run like a well oiled machine. It can be difficult to get multiple kids in at one time but that just means you have to plan ahead a lot. The waiting room is awesome for kids it makes waiting for your apt not nearly as awful as waiting in a room full of kids waiting to see the dentist can be. In the waiting room they have three iPads on the wall to use by the kids a budding blocks table retro package man table game (which is so so cool) and they also have a movie room which my older kids love. Once called back there's two areas you can go the open area where they have I believe 6 dental chairs lined up or I believe 4 private rooms which we always end up in because I have 3 kids and one of them is a crazy 2 year old so we try to lock her in. Once in the room they take the X rays right away and immediately after they come back in clean the kids teeth and then the dentist comes in when all that's done on all the kids and makes sure that everything is good with their teeth and then you get to leave which is my kids favorite part because on the way out they get to spin a wheel and depending on the color they spin depends on the toy they get. All in all this office is awesome and I said it before and I will say it again they are a well oiled machine!