A few weeks back, I stopped by to pick up dinner. Everything started off right but I forgot to order hot wings. I was told it will be around 10 minutes. I had no problem with that. I came back after 10 minutes to hear they sold my order before I got there. They gave me attitude when I asked for a refund and I called corporate. I was sent a voucher for $5 off. I didn't want to come to this one but it was closest to my house. I ordered hot wings and was told it will be about 10 minutes. Do these people ever learn? I stopped at the window to pay and the manager comes up to take my voucher and spends 10 minutes looking at it. After given my receipt I was told to wait up front and I spent another 10 minutes waiting for my food. WTF!!!! I was given my food and I wasn't given an apology for the wait or a "thank you have a nice day". The food sucked as well as the employees.