I was very excited when Meathouse first opened - the opportunity to have great cuts of meat and sides so close to home was awesome. However, now that I've been a customer for a while I have to admit I'm disappointed.
The high points:
1. Great selection of marinated meats - in particular the steak tips and Meathouse chicken is awesome and a lifesaver when you need something fast.
2. Pasta and Provisions items - they stock a fair amount of stuff from Pasta and Provisions and it's a lot closer to home!
3. Great selection of local condiments and sides.
The lows:
1. Steadily declining customer service - when they first opened the service behind the counter was happy, attentive and accurate. Now, I barely can get their attention and twice in a row they've made substantial mistakes with my order (including one when I was entertaining family)! I feel like I'm inconveniencing them when I ask for something!
2. Price - while they were never inexpensive, I feel that meathouse is overcharging for what they offer. There are now other butchers in town that offer locally sourced beef and chicken at a fraction of the price.
Overall I wish Meathouse success but I won't be a customer - at those prices I expect better customer service.