I have purchased several bags from balenciaga and this location, and always left thrilled. After visiting the weekend of New Years, Chiemi helped me and sadly did not have what I was looking for HOWEVER...She took down my info and I was certain it was to humor me and not actually follow up with me. Not only did she follow up with me , but twice--different bags and weeks apart. leading me to purchasing another bag I didn't need, but loved!. She was really sweet, professional and accommodating. If ur in Vegas go visit her and don't be fooled. They have an ridiculous back stock. Request Chiemi and she will make sure you leave happy.