I had to get my bumper replaced. This place is on the StateFarm approved, blah blah blah list. They did a nice job on the bumper, and gave me an extra bottle of the paint that they used in case I need it in the future. I am satisfied with the work on the car and they even washed and vacuumed it.
But, a few things I need to mention: My car was not done on time, and I ended up having to go get it a day late. This was NBD for me, but I could see it being a problem for someone else. Statefarm told me that they would come pick up my car at my house and bring it back when they were done, they said that is just not true and no one really does this (maybe that should be a comment for statefarm, not Pittsburgh Collision). Their parking lot is super tiny and a major pain to get in and out of during rush hour.
Overall, I am satisfied, and the issues I had were minor, really they didn't even bother me, but I could see someone else getting bent out of shape about them.