I am going to give thumbs up for the service here and a resounding "meh" on the food for this Native New Yorker location.
Most of the credit is due to the wait staff for finding space for our group of about 30 on a Sunday night when the NBA finals were on. Service was by no means perfect, but again, credit where credit is due. This was a fairly picky group and I did not hear many complaints about the service. The server split up the checks according to our requests and made sure we knew that the gratuity was included on each of our bills due to the large party. Some servers will conveniently leave out that fact
Now on to the critique of the food. This is based solely on the food I tasted or the food for my family on my own check.
Wings: supposedly they are famous for this, but the best comment I heard was "they are better than Applebees"... not such a ringing endorsement. I tried a couple and thought they were small and dry.
I had the Reuben. It was standard fare and nothing more. Not memorable. Wife had a salad, which she said was OK. My daughters both had the Fettuccine Alfredo, which is what they order whenever possible. They said it was OK but the chicken was dry.
I will give them props for the service. I don't think I will be in a huge hurry to go back for the food.