I am so torn about this review. I went to this salon with my best friend who loves this salon and goes every 2 weeks and thinks they are amazing. I had a horrible experience here. I had an appointment at 12:00pm. I admit that I was 5 minutes late, but I wasn't put in my chair for the pedicure until 12:20p. The owner started my pedicure and everything was going well until she started scrubbing my feet. She was so rough it felt like my feet were burning and being rubbed raw. Then she did the message part of the pedicure and it hurt, it was not nice and relaxing at all. Today I have bruising all up and down my legs from her "message." Then she had another woman paint my toes and do my manicure. I really liked this lady. She was sweet. I had her do gel on my toes with a little heart design on my big toes. I also got a gel manicure and a chevron design on my ring fingers. It all turned out pretty good. I wouldn't recommend getting a design done though. It cost me $80 for the gel manicure and pedicure, $10 for the "design" which was not told to me upfront, and then I tipped the girl that painted my toes and did my manicure $10. So $100 for the whole thing. We finally left at 3pm. It was the longest I have ever been at a nail salon. I have no idea why it took so long. I guess she just took her time to make it look as good as possible but 3 hours is a bit much for me. I will never go back to this salon. I will stick with my CC Nails right down the street at Silverado and Eastern.