Keith is fantastic! I called on a weekend and he immediately answered, then an appointment was set up for a couple days later. He was very thorough but quick in checking out the whole situation. A couple weeks later he and his guys came and did an amazing job installing the new AC and an additional vent in my living room. They cleaned up after and even sent me pictures as the job was getting done (I was at work the whole time). He answered all questions I had and the price was right! Definitely would recommend them to anyone.