I came in for a pedicure. The seat of the pedicure spa was torn and it smelled like rotten eggs. The guy who did my pedi didn't remove lol the gel from my last pedi, didn't offer anti-callus, barely scrubbed my feet and asked me what color. I said 71. He said which one? What brand? Of course I don't know. If they are going to use a number system, it might be a good idea not to use the same numbers. Kind of apathetically laid back attitude here.