Bank of America never has enough tellers working. At this location or any other location in the area, and I've tried them all. If you actually have to ever go in the branch, which I do, this is not the bank for you. They normally have 1, maybe 2 tellers working, a line of 5-10 customers, and a wait of 15-20 minutes. It's like that 80% of the time, any time of the day. Some times you get lucky, mostly you don't. I went yesterday and their system was down. Ok, fine, I'll go back tomorrow ... and today there were 9 people in line. Ok, so I guess I'll try some other time, because I don't have time or patience to wait. It's like that most of the time. Just a constant aggravation. I was standing in line a month ago and another customer behind me started yelling at the tellers, literally yelling at them from the back of the line to get more people working, because there were 10 people in line, he was like 9th, and the line was crawling forward. Then they'll tell you all about the non-teller services they offer, but every other bank offers those services, too, and every other bank that I've been to also has enough tellers. I've come to loathe this bank, and after I'm done with this review, I'm off to open an account with a different bank.