I give this place the benefit of the doubt every time simply because I am a wing lover and sometimes it's spectacular... other times not so much. My favorite is the Asian zing. The last time I was there, there was a storm outside that caused their computer systems to crash. Me and my buddies were all using card to pay. We sat for a good 30 minutes after we had already finished our food waiting for their system to reboot so they could run our cards. In the mean time we suggested they write down our card #'s and run the payment when the system booted back up. They declined. I offered to leave my ID and contact info so I could leave and return the next day. This offer was also declined. So we sat and waited. Eventually the system went back up and we were able to pay, but still, I don't think the customer should be inconvenienced, period. We tipped our server (did not let this reflect on her service), but did let the manager on duty about the inconvenience. Haven't returned since... maybe will try again and see if the demeanor is different