I purchased a watch for my boyfriend at a department store and had them size it before gifting it. Within minutes of him putting it on, the bracelet links disconnected and I was devastated (and embarrassed). I promised to take it to an expert for fixing, as it was apparent a portion of the pin was missing, and found Time N' Place on Yelp. Within moments of arriving, the gentleman had the watch back in shape, had educated me on the lifespan, batteries, and potential future features to look for, and refused to allow me to pay him - even a tip. Thank you, kind sir, for a wonderfully happy boyfriend when I brought his watch back. I will never again use a department store for watches and timepieces and I can't wait to come back with more time to look over the selection in the future!