Andrew was fantastic! My Xbox took a dive and I attempted to repair it myself. After three hours of useless attempts to repair it, and with the realization that my four kids would kill me if the XBox wasn't working on Christmas, I called Andrew. He got me in and fixed THAT DAY!! He had no problems answering my questions, and even told me other things that I didn't know. If you need a fancy shop to make you feel good, this isn't your place. But if you want a good repair done for a good price, give him a call!