As big fans of The Hub, we had high hopes for this place and were excited to try it. We had the Mushroom Burger, the Fish and Chips, and the Fried Chicken platter. First off, it took nearly an hour for our food to arrive, despite the restaurant being half-empty on a Friday night. No one acknowledged any delay to us or apologized for the wait. We had no refills on drinks during this time, either.
When the food did arrive, it was unappetizing. The chicken and fish were genuinely inedible. We sent most of each plate back untouched. The fish batter was so salty that it hurt my mouth to eat, and per a previous reviewer's description, the sides had no flavor. The mascarpone tartar had no discernible mascarpone. The fried chicken was 80% burned batter with some token tidbits of chicken tucked inside. The burger was fine.
We discussed how to politely express our concerns to the waiter, but our opportunity never came--despite our plates being sent back heaped with uneaten food, no one asked us anything about how the meal was. I'm sorry to say that this was a big letdown overall.
We're not really sure what was going on last night. It's clear that this restaurant has some big ambitions, but the menu execution fell short and the service was inattentive. It was totally different than our consistently excellent experience at The Hub. From now on, we'll head there instead.