Love this gym. No gym is perfect. Learned that a long time ago. Always have to remember gyms are a sweat factory and aren't going to be the Ritz 24/7. I enjoy visiting this gym very much! My trainer Eli (Ali) is amazing! He's become a good friend and great influence in making me a healthier, happier person. Eddie is awesome as well! Very kind and set up my membership when I needed help to get my own. The front desk can be a little busy and get they get side tracked easily but they've always been friendly when I come to them. Overall, I'm very happy with my membership! Prefer this location to any other in Phoenix or Scottsdale.