You know what...this place is expensive but was I impressed with the service! I told my friend to use the $20 trick (where you slip the money between your credit card and ID), and it worked! Upgraded us to a suite where we got a separate living room and bedroom, as well as a full view of the city! Called housekeeping to get extra towels, sheets, blankets, and pillows and their response, "Certainly Ms. Chang. Is there anything else I can help you with or provide you with?" WOW. I expected them to sound annoyed that I was calling them at 1am and the fact that it's so obvious more than 4 people were sleeping in the room. Also, they gave us 2 roll away twin beds for free!
I also called housekeeping before we left the hotel to clean our room, and they asked if we were going to be coming back within 2 hours. "Yes," I replied. And within 1 hour upon our arrival, the room was beautiful. WOW
Lastly, I called valet service to have our car ready by the time we get down there. Literally 5 minutes later, our car was waiting at the valet pickup. At this point, I had said to myself, "I'm going to yelp them!"
My friend who got a deal at the Wynn through Gilt Group (the travel website), had commented that our hotel room was a lot better than theirs. For $170 more I would hope so...and definitely worth it!