So sad that such a well-established brand can be so poorly run. We'd read the bad reviews of this brand-new Olive Garden, but went to try it anyway. At 4:45 PM on a Wednesday afternoon, we were seated promptly in a virtually empty restaurant. TONS of staff in evidence. Waited 15 minutes for someone to come check on us, take our drink/appetizer orders. Nothing. No one. We walked out, went next door to the Red Robin and had a fabulous experience there. What is this place (Olive Garden) thinking??? Is every waiter a lazy POS? SO sad. Never again.