I have absolutely no complaints about recent dealings with this office. The front staff was pleasant, everything was explained to me in full, the equipment was all clean and in great shape, making appointments was easy and as scheduled, phone calls were returned - the way I wish all doctor's offices were run! But most importantly ... I CAN FINALLY HEAR!! Have been putting off getting checked for years because of a traumatic event last time I went in to have my hearing tested. These people took great care of me, and I'm so thankful. Very highly recommend!!!