I had been searching long and hard for a new stylist and finally found Jessica! I have naturally dark brown hair, but have had it blonde for years. Plus its curly, so I've had some highlighting disasters at different salons. I made an appointment with Jessica, and she contacted me ahead of time to learn more about my hair and what I was looking for. That has never happened! She genuinely wanted to be sure we had enough time to make sure I left happy. THEN...she was able to squeeze me in right around Thanksgiving (I think it was the day before or after). She took her time, was meticulous, and did a fantastic job. Jessica worked her magic and made me feel right at home! Time for another appointment :)